Privacy policy

This Privacy Policy outlines how we, Calnin House (referred to as "we," "us," or "our"), collect, use, and disclose your personal information when you interact with our website ("the Site") or use our services ("Services"). By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

How We Collect and Use Your Personal Information: To provide our Services, we collect personal information from various sources depending on your interactions with us.

Types of Personal Information We Collect:

1.    Information You Provide Directly:

  • Contact details (e.g., name, address, phone number, email)
  • Order information (e.g., billing and shipping addresses, payment details)
  • Account information (e.g., username, password)
  • Shopping details (e.g., items viewed or added to cart)
  • Customer support communications

2.    Information We Collect Automatically:

  •  Usage Data through cookies and similar technologies, which may include device and browser information, IP address, and site interactions.

3.    Information Obtained from Third Parties:

  • From service providers like Shopify for processing payments and managing our site.

How We Use Your Personal Information: We use your personal information to:
•    Provide Services, process payments, and manage accounts.
•    Send marketing communications.
•    Detect and prevent fraud.
•    Improve our Services and communicate with you.

Cookies: We use cookies to enhance your experience on our Site, including remembering preferences and analyzing site usage. You can manage cookie settings in your browser, but disabling cookies may affect some site functionalities.

How We Disclose Personal Information: We may share your personal information with:
•    Service providers who assist us in delivering Services.
•    Business partners for marketing purposes.
•    Legal obligations, business transactions, or to protect our rights.

User Generated Content: Content you post publicly on our Services may be accessed by others. We're not responsible for how others use this information.
Third Party Websites and Links: Our Site may link to third-party websites. We're not responsible for their privacy practices or content.

Children’s Data: Our Services are not intended for children. We don't knowingly collect personal information from children.

Security and Retention: We implement security measures but cannot guarantee complete security. We retain personal information as necessary for legal or business purposes.

Your Rights and Choices: You may have rights to access, correct, or delete your personal information. You can opt out of certain uses of your information, such as marketing communications.

Complaints: If you have concerns about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.

International Users: Your personal information may be processed outside your country, including in the United States. We take measures to ensure adequate data protection during such transfers.

Contact Us: If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at hello@calninhouse.com or visit us at Calnin House, LLC, 2237 Winnebago Street, Madison WI 53704, United States.